Topic: mango's at the specialist (Read 15478 times)

Team Svartalfheims · « **Reply #54 on:** September 14, 2007, 16:46:20 PM »

Quote from: Mark on September 14, 2007, 16:43:48 PM

All you need is a pet passport.

That would take months though Mark. They have to have a rabies vacciantion, a month later have a blood test to confirm that the vaccination has worked and if it has then they have to wait for 6 months after the date of the blood test before they can enter the UK.

Mark · « **Reply #53 on:** September 14, 2007, 16:43:48 PM »

Well done for standing up to them Sasha. Apart from the moneyside, they would have put poor Mango throughall that for nothing. Just the news you needed after yesterday

Shame they can't do laser here. Might be worth taking mango to the clinic in Geneva as they do laser. All you need is a pet passport. Might be worth emailing them to find out cost etc as laser would probably be better than surgery.

Bazsmum · « **Reply #52 on:** September 14, 2007, 16:39:39 PM »

Hope all is okay with Mango at the vets.......Sending you some Assertive vibes for strength ~~~~~~

COSMIC CREEPERS · « **Reply #51 on:** September 14, 2007, 16:38:46 PM »

hi guys i had a wors this morn
they have done the blood tests and some otheres and found no infection they have done xrays of face a throat and there is nothing wrong
she said to me that the only thing they could find was the fact that mango has a server tiny nostrils the worse they had seen and that they think what is happening is

she has problems breathing in and out - this after a while causes a infection in her lung - this causes her breathing to get worse - steriods improve lung and then it all starts again

i was right all along

so they didnt do the lung wash or bone tests and they are recommending she has sergery asap on her nostrils - she said she will never be good but it will improve a lot

they have spent only 500 plus vat so we have a little over 2 grand for the op

she is going to get a price as they have a surgeon come once a week so i am also going to shop round somewere nearer so any help would be much appreciated in this i am also going to ask the vet
we live in barnsley south yorkshire

we can go for her in the morn we are setting off at 6am to get there for 10.30 and then will be home for 3pm ish im working till 3am this morn so i might send ian

i was right when i said nobody knows a cat like its owner

clarenmax · « **Reply #50 on:** September 14, 2007, 15:26:45 PM »

I hope you manage to get this sorted out

Dawn F · « **Reply #49 on:** September 14, 2007, 15:21:57 PM »

any news on poor Mango?

Susanne (urbantigers) · « **Reply #48 on:** September 14, 2007, 10:47:48 AM »

Have you been able to speak to anyone yet?

Dawn F · « **Reply #47 on:** September 14, 2007, 08:52:22 AM »

can't your own vet help you out here? and nobody is better than you no matter how they speak

Ela · « **Reply #46 on:** September 14, 2007, 07:53:48 AM »

Quote

am a pushover and it is a massive posh place and they speek very posh and that was intimidating especially when i am from barnsley in yorkshire

My neighbours house is very nice inside and she speaks the Queens English, yet she is low life, and a thief, I even caught her in my house with £30 in her hand and what made me even more mad is that I had already lent her £50.

Just because a person speaks ‘posh’ it does not make them a better person than you.

Mark · « **Reply #45 on:** September 14, 2007, 07:35:48 AM »

Just because they talk posh doesn't make them any better thany ou Sasha - you and people like you are paying their wages just remember that - you are paying for this, they aren't doing you a favour. Good luck with it. It does seem like they are pushing you around. They probably play on thefact that they know you are desperate to get Mango well. To repeat tests already done just doesn't seem right. Ihope Mango gets sorted quickly.

COSMIC CREEPERS · « **Reply #44 on:** September 14, 2007, 06:53:50 AM »

i didnt sleep much , i am going to ring them at 8.30 then have to take anna to school and will try again at 9.10
i am going to ask em to do the xrays first and have a look at them
i think they will say though that they have to do everything while she is under the anasthetic but ill try to be assertive

i am a pushover and it is a massive posh place and they speek very posh and that was intimidating especially when i am from barnsley in yorkshire

but your wright gillian - i know mangos probs better than anyone including specialist
wish us luck

Hippykitty · « **Reply #43 on:** September 14, 2007, 00:53:44 AM »

Go with your gut instinct, not with their determination to follow 'proceedure' (if I hadn't gone with my instinct, Polly would have been pts unnecessarily). A well-informed, loving owner knows their cat better than any vet. If you don't think the tests are necessary, don't have them done.
I wouldn't blame your own vet for 'not sending the test results' - he probably has, but this specialist has mislaid them, or is ignoring them. They don't seem to realise that 3000 is a lot of money, even when you're insured. Maybe because they are specialists, they do expensive tests all the time, and think nothing of it.

It does sound like Mango's problem is with his nose, especially as you say he's had the problem from birth - that suggests a congenital defect, rather than something like cancer, which he wouldn't have been born with.

Don't be intimidated by these people, it's YOUR cat and YOUR insurance, and ultimately YOUR decision, not theirs. Tell them, then tell them again, (don't be diverted by their arguments or attitude) just tell them again what YOU want them to do. (I did an assertiveness course years ago, and this is one of the tricks). Stay calm, but don't let them digress, just say "no, I would like you to...." until they get the message, regardless of how many "no thanks, I want this done ...." you have to say.

Don't blame your own vet, it seems like any screw-up has happened with these so-called specialists.

Good luck to you and Mango.

Gillian Harvey · « **Reply #42 on:** September 13, 2007, 23:29:33 PM »

Sorry your'e having such a horrible time Sacha, hope you can sort it all out

Gill (sneakiefeline) · « **Reply #41 on:** September 13, 2007, 22:17:20 PM »

Have only just come on comp tonight and seen the sdtory of this horrible day.

Sasha I am so sorry that these people are jerking you around and the money is horrific. I wish I knew something to suggest but the others have covered it all.

Its hard to be assertive when you are dealing with people who are supposed to be experts but go for it tomorrow......good luck

Susanne (urbantigers) · « **Reply #40 on:** September 13, 2007, 21:50:34 PM »

Quote from: COSMIC CREEPERS on September 13, 2007, 21:32:24 PM

susanne what op did mosse have ? Was it at a specialist

No - it wasn't a specialist, although my vets are a referral centre with some general practice too. He had an emergency laparotomy after swallowing some string!

COSMIC CREEPERS · « **Reply #39 on:** September 13, 2007, 21:32:24 PM »

susanne what op did mosse have ? Was it at a specialist

COSMIC CREEPERS · « **Reply #38 on:** September 13, 2007, 21:21:03 PM »

one good bit of news is that cause iv been crying for so long the headach that iv had all day has gone

Mark · « **Reply #37 on:** September 13, 2007, 20:55:02 PM »

I found a vets in Switzerland that do it.

http://www.lakegenevaanimalhospital.com/Techniques/surgery_techniques.htm

COSMIC CREEPERS · « **Reply #36 on:** September 13, 2007, 20:53:52 PM »

thanks for talking , i aways get the pooey end of the stick , i need to learn to be more assertive starting with the mother in law

im going to ring her for a chat tomorr if she thinks its a must to do these test and they dont find anything then we may have to keep er on the steriods untill march to help her breath and then find a surgen that will do it for under 4000
if they find also something eles i hope it doesnt comt to more than 500 for treatment
i think thats the only way to go now and least we have rulled out everything

she did say though that she may have to ring and ask permission to do other tests -just pray that they dont have to do this

i hope my little baby is not too scared at the other end f the country . night sweety lunas missing you x

COSMIC CREEPERS · « **Reply #35 on:** September 13, 2007, 20:47:34 PM »

mark i have seen this report before and took it to my vet and mangos nose is actually smaller , she is my cat and i know she needs this surgery

CurlyCatz · « **Reply #34 on:** September 13, 2007, 20:46:06 PM »

Well if this goes the the worst direction and extra funds are needed as the op really has to be done before march, the only thing i can suggest is taking out a bank loan to cover it sasha.

Susanne (urbantigers) · « **Reply #33 on:** September 13, 2007, 20:42:55 PM »

Of course it often ends up costing less than the estimate as they tend to budget for every possibility when drawing up that. Mosi's op the other week was estimated at £550 plus vat but the total bill in the end was £433.

Mark · « **Reply #32 on:** September 13, 2007, 20:41:59 PM »

I'm sure the tests are unneccessary and she needs a simple opening of the nasal passage. I had ~~exactly the same~~ a similar thing done. I found an American site. It would be cheaper for you to take her to Florida and get it sorted!

$250.00 for the surgery and out same day!

http://www.showcatsonline.com/x/enlarging_small_nostrils_on_a_persian_cat.htm

COSMIC CREEPERS · « **Reply #31 on:** September 13, 2007, 20:41:07 PM »

guys i,m gonna look a right mess in the morn wi mi puffy eyes

i have to work in the bar in town tomorr anall

Susanne (urbantigers) · « **Reply #30 on:** September 13, 2007, 20:40:51 PM »

Quote from: lynn on September 13, 2007, 20:31:47 PM

There is i think susanne but her regular vet said this one was cheaper i think

Doesn't sound like it's working out that way though, lol!

Sasha - I think you're between a rock and a hard place and I don't know what to suggest

CurlyCatz · « **Reply #29 on:** September 13, 2007, 20:40:39 PM »

Petplan are pretty good to be honest sasha so thats a relief.

Re not paying, i know what michelle is getting at but then the last thing sasha and hubby need is ccj thingys being put to the courts against them for not paying.

COSMIC CREEPERS · « **Reply #28 on:** September 13, 2007, 20:38:16 PM »

you cant do that micheele caus ehtey make you sighn estimate of costs

they said they would do the tests at 1900 and then look at treatment and nose job , they must have noticed our jaws drop so we had to say no we only have max 3000

COSMIC CREEPERS · « **Reply #27 on:** September 13, 2007, 20:36:09 PM »

i rang the insurance and they said they would prob pay out for same test as she had been refered and i also asked specialist and she said the same that as she was refered cause vet cant help and a lot can change in 2 month that they will pay out

although the scary thing is that they also make you sighn summat to say tht if the insurance wont pay within 90 days we wll pay it but they did say they have never had this situation

Michelle (furbabystar) · « **Reply #26 on:** September 13, 2007, 20:34:29 PM »

Quote from: lynn on September 13, 2007, 20:27:58 PM

I would then take it from there as regards michelles suggestion, perhaps also be careful how you word things tomorrow incase they then ask for money up front before doing the nasal surgery.

I wouldnt have mentioned how much i had to spend in the first place - dishonest i know but - i would have just got them to do what was needed and waited for the bill (ok Stone me now)

CurlyCatz · « **Reply #25 on:** September 13, 2007, 20:31:47 PM »

There is i think susanne but her regular vet said this one was cheaper i think

Susanne (urbantigers) · « **Reply #24 on:** September 13, 2007, 20:30:49 PM »

Where do you live, Sasha? Is there really nowhere closer?

CurlyCatz · « **Reply #23 on:** September 13, 2007, 20:30:15 PM »

Jeepers bobsmum thats a hell of a good point, will the ins pay out for exact same tests that were done weeks ago ??

COSMIC CREEPERS · « **Reply #22 on:** September 13, 2007, 20:29:48 PM »

i dont want to ring my vets , i feel he has let me down by not sending the test results as promised and i feel i am always ringing him and he doesnt have any answers for me and mango and thats why he has sent me there

i am going to ring the specialists in the morn they will already have dont the bloods and i am going to ask them to do the xray but i know what they will say
they will want to do it all while she is under anesthetic and they also want her to come home on sat cause it is very expensive to stay there and she said if they keep her for a few days it will go over the buget

i wish we had just gone somewere closer to home cause they couldnt have been more expensive than this place . i dont know what our vet was thinking

CurlyCatz · « **Reply #21 on:** September 13, 2007, 20:27:58 PM »

I do think the chances of polyps etc are extremely unlikely. They should have taken on board the financial situation of it all, had this been 300 we were talking about fair enough but not 3 grand. Sasha i know you and hubby work hard to get by and the cost of bringing up a family is really expensive and as much as you love mango the girls and roof over your head obviously has to be a main priority.

I would defo phone and discuss with them at 8.30 or whenever they open in the morning and say there must be a comprimise in what is going to be tested and which order they do it (ie do the xray first as you say)

I would then take it from there as regards michelles suggestion, perhaps also be careful how you word things tomorrow incase they then ask for money up front before doing the nasal surgery.

also cant bloody well believe your own vet after the length of time this app has been made couldnt even ensure they had forwarded on all the relevant test results - i'd be complaining about that one !!!!!!!!!!!!!!

Ralph's mum (angie) · « **Reply #20 on:** September 13, 2007, 20:27:20 PM »

Aww CC what a horrible day you have had

If the specialists seen the dates on the paperwork of the previous tests do you think they would still insist on redoing them.

Can you not get copies of these from your vets and fax them over to the specialists

Will insurance payout for same tests to be done again

Hope it all works out, poor Mango

Susanne (urbantigers) · « **Reply #19 on:** September 13, 2007, 20:26:47 PM »

Presumably if they do all the tests now and come to the conclusion that what is needed is the nose op, they would do the op next March without repeating all the tests? Although obviously the problem there is that it's 6 months away and you don't want poor Mango to have to suffer another 6 months. I do think you need to talk to them again though. Was there any particular vet, nurse that seemed nicer and more understanding than the others? Someone you could ask to speak to specifically? I'd explain that money is an issue given the treatment and tests Mango has already had. Tell them that you only have a certain amount of money left to spend and that you don't think you can afford the tests they recommended plus the operation, so what coure of action do they recommend? Tbh, if they can't be a bit more sympathetic and discuss this with you in a more reasonable manner (instead of treating you like a naughty schoolkid) I would be tempted to tell them not to do anything at all and that you will collect Mango asap and take her to another specialist. My vets are a referral practice and I can't imagine any of them treating me like you've been treated today.

edited to add - I agree with Helen that maybe speaking to your regular vet might be a good idea. Would your regular vet be prepared to discuss it with the specialists esp re the tests they're repeating?

Tiggy's Mum · « **Reply #18 on:** September 13, 2007, 20:23:35 PM »

Sasha

What an awful situation to be in, if I were you I would ring your current vets first thing tomorrow and ask if there is any value in repeating the tests that they have already done. If they think not I would then speak to the specialists, explain that as much as you love Mango to bits you simply don't have the finances to fund any treatment outside the Insurance claim. It's not a case of not wanting to, you simply can't afford to. I can imagine that you must be feeling very intimidated by them but think of it this way, they are not your friends - you won't have to see them ever again after Mango's treatment and it doesn't matter what they think of you. Try to be firm and ask them to do what YOU want (obviously be guided by your regular vet too), regardless of where the money is coming from you are the customer and you will be paying their bill at the end of the treatment.

Hugs to both you and Mango

COSMIC CREEPERS · « **Reply #17 on:** September 13, 2007, 20:20:09 PM »

they tell you what they want to do then they make you sighn summat to say you have agreed for them to do it and spend up to 1900 plus vat - whats that anyway
so i cant do that

i have been crying for the last 2 hours , i v have a headach all day , took anna to school and dropped phebe off at the mother in laws who picked anna up from school then went to get them on way home and anna was awful to me , she always is when ians mums there she plays me off against her cause ians mum lets her get away with it and now ian and i have had a row about it as he never sticks up for me

i am so upset and tird today , i was looking forward to getting mango sorted and its all gone wrong

Susanne (urbantigers) · « **Reply #16 on:** September 13, 2007, 20:15:09 PM »

Quote from: COSMIC CREEPERS on September 13, 2007, 20:08:20 PM

do you think i should ring and say do the xray of face first and then if it shows polips or mass in trahea that it has saved on some money

That sound like a good idea. It sounds like you need to have a chat with someone before they go ahead and do all the tests. Like you say, there's not a lot of point in them doing all the tests and then you not being able to afford the operation. I'd ask them to do the face stuff first and say you want to discuss the results of those tests with them before they proceed further.

Michelle (furbabystar) · « **Reply #15 on:** September 13, 2007, 20:11:40 PM »

Do you know what i would do ?

Go ahead with everything they want to do (all the tests plus nose job) and if the bill is more than you have left on the insurance THEN TOUGH !! The treatment would have already been done - what can they do ??!!
Then pay the rest of in instalments

Author Topic: mango's at the specialist (Read 15478 times)