I was automatically given Petlog Premium when I did a change of ownership for Minnie ... it cost me £15 because I didn't have the original certificate from her previous owner so more paperwork for them, but they threw in premium. I had the pack through today and I'm really impressed, not least because it included two ID tags marked "I'm chipped, please scan me" - really useful, I think. Am now going to upgrade the other two, especially as a possible house move is happening in the next couple of years, which would be pricey to update details for all three.