Finally got my insurance claim settled - after 3 weeks of the vet saying they had sent the information needed to the insurance company! I eventually picked up her notes and scanned them to the insurance company myself - they had them within 5 minutes of me sending them yet never received them from my vets.......
Anyway, her claim has been settled as "lethargy".......
Poor Sky, forever registered as lethargic.
I think I will have to email them to make sure they are aware that there will be follow up appts and it isn't lethargy really.
Oh, and Robbie now uses the steps as he's a lazy boy cat :D