Tend to agree. If an animal is being cared for in a less than acceptable way, you approach the person if you can and discuss it with them. But if you can't you report them. I've had to have conversations with people about stuff like this and it makes me feel like a know it all who's being a total control freak. But I know if I didn't say something I'd feel a thousand times worse because the animal wouldn't be getting what they should. I made the mistake of assuming people would get better at animal care in the past and the animals suffered because of it, so I couldn't do it again. Hope you figure out a way to approach this.