When I was just getting a quote for Daisy from AXA,they wanted her chip number so I dug out her paperwork & found the registration slip.Daisy was chipped on 22.09.09 & when I looked out her registration,it occured to me I had not received her certificate of insurance.
So I called them up,yes they had sent out the certificate but it had been returned to sender.Turns out the last digit of my postcode had been entered incorrectly.
So the chap is sending me out a new one.also my mobile number is wrong however he cannot change it online,I have to fill in a form & return it.
Lesson here is make sure the person entering the details on the form does so legibally!!!