Topic: AXA excess? (Read 3940 times)

Desley (booktigger) · « **Reply #22 on:** March 21, 2010, 12:38:26 PM »

Must be due to recently insuring him Susanne, as Zia is 19 and I only paid £50 excess on her claim - still waiting for Molly's to be processed.

Gill (sneakiefeline) · « **Reply #21 on:** March 19, 2010, 17:09:38 PM »

Quote from: Susanne (urbantigers) on March 19, 2010, 08:32:30 AM

I've just checked Mosi's renewal (January) and the excess is still £50.

ETA Just checked and Jaffa's excess is £75. Must be an age thing.

The birmans excess still £50 and they are peds and aged 16 1/2 LOL and of course am constantly claiming for Franta

Susanne (urbantigers) · « **Reply #20 on:** March 19, 2010, 16:28:50 PM »

You don't have to do anything to renew - it said that on my renewal letter. but I really thought I had set up the dd for Jaffa as you do it online. It was ages before I realised I wasn't payign for him. so he's only just got insured now.

Den · « **Reply #19 on:** March 19, 2010, 16:23:05 PM »

I ended up phoning them last year to make sure they had received the payment. I was in such a panic ... How hard is it for them to send a letter confirming you've paid and the policy has been renewed

Rosella moggy · « **Reply #18 on:** March 19, 2010, 16:18:40 PM »

I think it must be just for new policies and can't understand why Lottie's is £75 excess.

Don't think Axa paperwork is the clearest Susanne and remember I almost overlooked returning initial direct debit as I thought I had supplied sufficient info online for it to be set up. Also have never got to grips with whether it's necessary to telephone to confirm renewals; so I always do just in case.

Susanne (urbantigers) · « **Reply #17 on:** March 19, 2010, 15:02:48 PM »

ok, so I've just got a quote for a fictitious 4 year old somali called Jasper and it came up with £75 excess. Somewhere on the site I noticed something that implied choice of excess but it didn't seem to give me a choice. Incidentally, the quote was £20 more than I pay for Mosi (I put in exactly same age as Mosi)

Susanne (urbantigers) · « **Reply #16 on:** March 19, 2010, 14:53:59 PM »

Jaffa is 12 coming up to 13.

Maybe it is a new thing for new policies but doesn't affect renewals, although that doesn't explain Lottie's being £75. Jaffa's is a new policy as I tried to sort him out with Axa last year and it didn't seem to be going out of my bank account. I think I forgot to return the dd form

So I've signed him up again recently brand new. Mosi's was a renewal.

Rosella moggy · « **Reply #15 on:** March 19, 2010, 14:42:44 PM »

How old is Jaffa Susanne? The excess on my mom's cat Susan is £50 and she is 12 years old.

Susanne (urbantigers) · « **Reply #14 on:** March 19, 2010, 08:32:30 AM »

I've just checked Mosi's renewal (January) and the excess is still £50.

ETA Just checked and Jaffa's excess is £75. Must be an age thing.

Mark · « **Reply #13 on:** March 16, 2010, 09:05:33 AM »

Not sure what Alice's is - I will have to find the paperwork. I know her premium went up this year.

Dawn F · « **Reply #12 on:** March 16, 2010, 08:51:45 AM »

I got renewals for oscar and tilly last week both £50 excess

Rosella moggy · « **Reply #11 on:** March 16, 2010, 08:43:01 AM »

I have 7 policies with them and have been humming and hahhing about stopping them for the younger ones having built up a fund over last year. If they changed excesses to £75 that would probably tip the scales with me.

Susanne (urbantigers) · « **Reply #10 on:** March 16, 2010, 08:26:07 AM »

I can't remember what Mosi's is. I got his renewal through a couple of months ago so will check when I get home.

Desley (booktigger) · « **Reply #9 on:** March 16, 2010, 08:11:54 AM »

The girls have a £50 excess, but my neighbours policy taken out last Nov has a £75 excess. I wonder if they are honouring older customers.

Gill (sneakiefeline) · « **Reply #8 on:** March 15, 2010, 22:24:41 PM »

as far as it seemed to work new policies were all 75 and ones taken out over a year ago were 50, cant remember when they changed the new ones but was before oct last year when mine renewed.

Den · « **Reply #7 on:** March 15, 2010, 22:21:52 PM »

Hmmm, so its not universal then. No wonder its confusing

I just did a quote and Memphs would be cheaper then the old policy but more than the new one and with a higher excess. This insurance biz sure does feel like potluck at times

thanks everyone, and Lottie

Gill (sneakiefeline) · « **Reply #6 on:** March 15, 2010, 22:13:29 PM »

my peds still have £50 excess

Rosella moggy · « **Reply #5 on:** March 15, 2010, 21:30:06 PM »

We've had renewals come through for ours (last 3 renewals were for Dinah, Millie and Ruby) in February and all still have the £50 excess. Could peds have a higher excess Lottie?

Lottie (Team Svartalfheim's) · « **Reply #4 on:** March 15, 2010, 19:44:02 PM »

They upped it from £50

Den · « **Reply #3 on:** March 15, 2010, 18:57:43 PM »

Thanks Lottie - Have yours always been £75 or did they increase from £50?

I was assuming that mine would go up - but both are still £50 (not that I am complaining, it just came as a shock). I even asked my mum if she would double check for me in case I was going blind lol.

Lottie (Team Svartalfheim's) · « **Reply #2 on:** March 15, 2010, 18:48:20 PM »

Last time I claimed everyone had a £75 excess and they aren't new policies.

Den · « **Reply #1 on:** March 15, 2010, 18:06:32 PM »

I'm sure I've read a number of times that the excess from AXA has changed from £50 to £75. Is this change just for new policies?

I received my renewel documents today fully expecting to see a change, but was pleasantly greeted with no change AND Memphys policy has decreased significantly - it's now £20 cheaper than when I first insured him

Though I've not actually made any saving as Mollys is £50 more Lol.

Does everyone else have a £50 excess? Maybe I'm mistaken and there has been no increase.

Author Topic: AXA excess? (Read 3940 times)