This is ridiculous. I want to place an order with them but very wary after hearing so many stories like this - I have been lucky in the past with parcels from them though.
PS - Love the nosey cat pic
It seems to depend on what you order. If it's all the same product for example, just Bozita, my orders seem ok, but if it is mixed items there is just nothing in the box to protect the goods from damaging each other.
P.S. Yeah very nosey cat
....& he's not the one that needs the RC hair & Skin at the mo!!!