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Author Topic: damn you zoo plus!  (Read 2244 times)

Offline west0405

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Re: damn you zoo plus!
« Reply #8 on: April 25, 2009, 09:32:48 AM »
Quote from: Sheli_80 on April 22, 2009, 22:00:36 PM
My first order was missing an item and they asked me to take a picture of the missing item  :shocked:

They sorted it though and gave me a refund for the missing item pretty quickly once I took a picture of an empty box  :rofl:

 :rofl:  :rofl:  :rofl:  :rofl:

When we bought our giant cat tree from them we realised that one of the attachment bits, (bolt thingy) had fallen inside the post... with the plastic bit that held it to the post  :tired:
When I emailed them they told me to "go to a local hardware store and find one similar" hmmmmmmmm thanks!
Of course I told them this wouldn't work as there would be nothing to fix it to so, could they please send me a replacement post instead......
TWO WEEKS later I received a small bag of screws!  :tired:
By this point OH had just wedged a thick piece of folded card under the post to make it tight  :evillaugh:
I couldn't tease the cats any longer waiting for Zooplus  :naughty:

P.S It was still safe as it was attached at the top... although with a rather large Dylan and Smudge sitting on it I think only cementing it to the floor could have made it stop wobbling!  :rofl:
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Offline Millys Mum

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Re: damn you zoo plus!
« Reply #7 on: April 23, 2009, 13:04:26 PM »
I had to take pics once, i got lots of shots of dents and then realised the email address didnt accept incomming mail, i had to message them several times to find out where to send the pics and then got told i shouldnt have been asked for photos and they just refunded me  :tired:
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Offline Sheli_80

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Re: damn you zoo plus!
« Reply #6 on: April 22, 2009, 22:00:36 PM »
My first order was missing an item and they asked me to take a picture of the missing item  :shocked:

They sorted it though and gave me a refund for the missing item pretty quickly once I took a picture of an empty box  :rofl:
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Offline fluffycloud123

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Re: damn you zoo plus!
« Reply #5 on: April 22, 2009, 21:56:03 PM »
i said to them not to forget the chocolate bunnies  :wow: ;) although they only mentioned the litter :tired:
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Offline Tiggy's Mum

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Re: damn you zoo plus!
« Reply #4 on: April 22, 2009, 21:51:32 PM »
Quote from: fluffycloud123 on April 22, 2009, 21:42:27 PM
.
i have to send pics of the mess, so they can send me a replacement. ;)

What - a replacement mess?  :evillaugh:
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Offline fluffycloud123

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Re: damn you zoo plus!
« Reply #3 on: April 22, 2009, 21:42:27 PM »
got my reply back very quickly.

i have to send pics of the mess, so they can send me a replacement. ;)
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Offline Millys Mum

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Re: damn you zoo plus!
« Reply #2 on: April 22, 2009, 18:15:31 PM »
 :evillaugh:

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Offline fluffycloud123

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damn you zoo plus!
« Reply #1 on: April 21, 2009, 09:51:38 AM »
my order came, and to be honest as usual its everywhere >:( bad bad zooplus.

with my order i received 4 free chocolate bunnies for myself, but cant eat them as they are open and because the cat litter spilled out theres now a shaker style chocolate bunny  :rofl:

i have emailed them, just wondering if any of you have had much luck with replies from them?

thankies in advance x :Luv2:
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