Not at all - Annoyingly, the senior partners are fine with me now and this is a new vet who obviously doesn't know the score. If she hadn't been so rude, I wouldn't even consider being difficult but she has really got my back up. The only thing that might hold me back is Peter, one of the partners is really nice - he is the one who de-clumped Kylie for free when we moved here. He also said last year that although we don't use them, if ever I have any problems with the cats, to not hesitate to bring them in.