When I send out our newsletters, I always do a handwritten compliment slip/letter with them, each one is personal to that family. I had a phone call this morning to thank me for one of them that I sent to her mum, but she sadly passed away in August. What made it sweet was the fact that the woman's son in law was adamant that her cat was going to stay with them regardless, it is so nice to hear of someone keeping the family pet, she adopted him shortly after losing her husband, as she was finding things difficult, and he made such a big difference to her life, so I am glad he will stay in the family, we picked him up as a stray, and he was so affectionate that he will have struggled with losing his mum anyway, so especially nice for him to stay with people he knew. It's a shame we only here the negative in these tales, as I am sure there are lots more people who do it, we just dont hear about them.
