Dodgy feeding advice as well
"It is essential to get them eating complete dried foods [only] as soon as possible - a cat needs 30% protein, not available in any tinned/sachet food. For the first two weeks, mix tin and dried food together [if the cat was not already on dried food when it leaves the sanctuary], slowly removing a half teaspoonful of tinned food every few days and increasing the dried food, until 2 months later the cat is eating only dried food. Not only is it cheaper for you, but doesn’t go off in the summer, and is far healthier for the cat! Royal Canin & Arden Grange supply all new owners with a free Kitten or adult pack including a bag of top quality food. Obviously fresh cooked chicken and fish are an excellent supplement! "
What makes it worse is they don't even make a point of saying clean water should be available at all times
I think someone needs to have a word with them.