confused about vets and insurance claim

[zoe (tiggy + pipins mum)]

Atleast i know they realy did try there best for the little darling 

[Gill (sneakiefeline)]

My goodness, they tried all they could 

[zoe (tiggy + pipins mum)]

local anaesthetic injection, thoracic drain placement, thoracic canula, three way tap, 3x sevoflo anaesthesia, atropine injection 2x adrenaline injection.

I don't know what half of this is for but i know they did loads for kitty bless her.

The reason why they hadn't billed me everything is because they knew i was claiming of insurance plus kitty had only died 15 minutes before we went down the vets so they didnt get a chance to do it all.

I hope argos pay out quickly 

[Gill (sneakiefeline)]

So what didnt they bill you for?

[zoe (tiggy + pipins mum)]

I got this sorted out this morning 

The vets arent trying to con argos out of money,
When i was given my invoice they had only billed me for the consultation fee, radiographic interpertation, xray and cardiac ultrasound examination but now that they are claiming of argos they have inluded everything and it all comes too £348

[zoe (tiggy + pipins mum)]

Exactly and i thought my vets were nice people 

I didn't realise just how much they had tried with kitty untill i just saw the invoice

[Mark]

Yes as we pay for it in the long run in premiums 

[zoe (tiggy + pipins mum)]

Ill ring them tommorrow and hopefully the lady who is dealing with it is there, I hope there not just trying to rip argos off

[Mark]

Maybe they are trying to get your £50 excess back?

Some vets make a charge for insurance claims - I think one of ours charges £20.00 - £50 sounds excessive.

I know some policies pay you £100 for loss of a pet. Nothing comapred to the real loss but worth having.

[zoe (tiggy + pipins mum)]

Yeah there is an invoice and thats whay says £298.01 but on the claims form they have written £348 and on my reciept its got £163 

[Millys Mum]

Isnt there an invoice attached? My vets print off a list of all visits and treatment so the company can see whats been done. Would have thought Argos would like the same 

[zoe (tiggy + pipins mum)]

  i just thought maybe someone else may of had the same thing happen 

[Ela]

I think this is only a question you vets will be able to answer.

[zoe (tiggy + pipins mum)]

As most of you know kitty died just over 2 weeks ago and im trying to make a claim of argos,

I gave the vets the claim form and they sent it off to argos i got a letter back today with the claim form enclosed because the vets had forgotten to put there address on there (a bit stupid considering argos are going to pay them directly).

Anyway on the reciept i was given it says £213.56 outstanding balance £163.56  (i paid them the £50 excess)
But on the invoice that was enclosed with the claims form it says £298.01 and on the actual claims form it says £348, Does anyone know why this may be? I gave the vets a call but the women who deals with insurance claims isnt there today.

To me it sounds as though the vets are trying to con argos out of some money but i may be wrong 

Anyone got any better ideas?