Hope you get back what you lost. I think Rosella is good at putting captions on pics - I'm sure it was her that put hem on my pics for the Purrs photo comp. I might be wrong, Gill will probably know who it was.
I thought a little too long because of his mum saying "goood boooy" Thing is I'm probably the same when I have Bonnie at the vet - "who's a good girl then for your Uncle Eddie/Auty Kirsty/Uncle Mike?, oh you are brave Bonnie, more Dreamies when we get in the car baby" etc. etc.
I also think if I was going to have my cat groomed I would like to see a bit of everything you do.
No matter what you do, not everyone will be pleased with it but if you get the majority liking it and made to feel that there's a need for them to have their cats done in a freindly professional place then it works.
Good luck chuck.
Mary