When the guy phoned, we'd just had a load of snow so poor babe was out in it. I'm really annoyed that he didn't get back to me as I said if need be I would take him/her........he did seem really concerned so I'm not sure why he didn't get it sorted. I'll keep him/her until I can get him in somewhere else, the weather is really wet at the moment so he couldn't be left to fend for himself.