I'm with you now. But probably most folks on a low income are on benefits anyway?
If someone contacts us asking for a voucher and seems genuinely keen and has the best welfare of the cat at heart, then of course we issue a voucher irrespective of benefits.
You would be surprised, though, MM, just how many people ask for vouchers, get issued with them but they never bother to make the appointment and take the cat in. Poor Sally, our voucher lady, once spent 4 weeks chasing up a woman who begged for help but then couldn't be
to call the vet.
And of course all these vouchers take up valuable time in admin, phone calls, and funds tied up until we get them cancelled. It's not like they are like gold dust as we make them as easy to acquire as we can - unlike some other places - and it sticks in the throat when folks don't appreciate them, if you know what I mean?
Er... rant over.