Some may remember from eons ago that I was worried my claim for the £700 plus when my little Bertie was ill and eventually PTS would be declined and they just called to confirm that - two months after they received it I hasten to add!!
No big surprise I guess I am just glad I know now knot to be attracted by price but when I took it out I know nothing about their one condition covered for a year clause - always read the fine print I guess!!
Brings back all the sad memories and frustrates me that the vet could not determine what was wrong and despite the fact that they acknowledged that anemia is only usually caused by something else as they couldn't determine the 'something else' I am not covered. Bertie had a bout in 2006 and although it did not come back for two years, I was not covered.
Thankfully now i have had the good sense to not only change insurers but also vets - and a good choice it was!!
Sorry just had to rant as phone call knocked me for six. the girl was very apologetic and explained she had tried and tried and raised it to level 4 (whatever that is) but regardless it was declined.
Oh well such is life and my wee man was worth every penny spent trying to make him better - pity it did not work!!!
