Hi all,
Just noticed this e-mail in my inbox from Mars it obviously slipped through the net.
Does anybody have any comments?
From: CONSUMER.CARE@UK.MARS.COM
Subject: Re: Research Labs
Dear Yvonne
Thank you for contacting us regarding Mars and our policy on animal testing.
We care passionately about animals and their wellbeing.
In developing our food, pet care, snack and drinks products, we do not undertake, support or sponsor research involving euthanasia, vivisection or the suffering of any animal.
The Waltham Centre for Pet Nutrition is the world's leading authority of petcare and nutrition. As a business, we rely upon the good health and welfare of pets. Consequently, we do not partake in vivisection, and strongly condone research alternatives in which there is no cost to animal comfort.
The happiness and well-being of the pets at Waltham is our highest priority. We understand the importance of providing a comforting environment; every dog has an individual name and character, and their carer empathises with this during play and socialisation.
All the dogs are taken through obedience training based on the "Three C's"; calmness, confidence and consistency. This ensures stability, and a singular training technique guarantees the dogs are never confused. This results is well balanced and behaved pets. Good behaviours are reinforced with treats, whilst bad behaviour is ignored, and never punished.
At Waltham our aim is to provide a 'home' environment for our pets. The animals at Waltham are all treated as much loved, well socialised pets. Every dog has a carer, and is exercised and played with daily. Their kennels have access to outdoor runs and paddock areas. Most dogs share a kennel with one other dog for company. Our cats live in colonies, with facilities developed to allow them to socialise as they choose, and they are provided with a large range of stimulating toys. All of our facilities are spacious and specifically designed to mimic a home environment as closely as possible. We also ensure that each pet experiences at lease eight hours of interaction with people per day; more than many domestic pets receive in a working household.
We are in regular contact with the Home Office, who carry out full and open inspections of our premises. Their reports show complete approval of the caring approach we adopt at Waltham, and the Home Office encourage us to share this established practice. In the event of a Waltham scientist working with an outside party, we ensure that wherever possible, our ethical principles are upheld.
Our fundamental aim and objective at Waltham is to improve the health, well-being and longevity of companion animals worldwide. Our work has allowed us to further the understanding of the different nutritional requirements pets have at certain life stages. We have also developed many products to help alleviate many illnesses and nutritional disorders, including products that have:
Helped cats avoid the development of feline urinary tract disease, a condition which affects over 100,000 cats in the UK, and can be painful and potentially life threatening.
Enabled dogs with sensitive digestive systems to enjoy normal meals. Over 750,000 dogs in the UK suffer from digestive sensitivity, which can cause chronic diarrhoea. Some breeds are particularly susceptible, with 20% of all German Shepherd dogs displaying digestive discomfort.
Helped the 75,000 dogs with diabetes in the UK to live more comfortable lives, and also developed prescribed special diets for cats and dogs with chronic disease conditions, such as kidney or liver failure. This has helped them to continue to lead normal existences. There are many other examples we can cite, demonstrating how we have made a major contribution to pet health. This in turn helps to prevent suffering through disease, and enhances the well-being of pets worldwide.
Waltham welcomes approximately 5000 visitors from around the world every year, including vets, animal charities and dog support organisations. We are often praised for the quality of our care and facilities.
Following studies at Waltham our pets are re-homed to families or stay in the care of the centre.
If you need any further information or advice please contact our Consumer Careline on the telephone number below and one of our Consumer Care Advisors will be more than happy to help you.
Kind regards.
Susan Raynor
Consumer Care Team
0800 738 800