it's going into local media.
A pensioner was forced to endure a 10-mile "hell" ride with her dying cat - that was sick and couldn't walk or move - after being forced out of Vets Now, a UK-wide 24-hour emergency practice.
This was after the practice in Middlesbrough had run up a £500 bill on various tests.
The pet, Casper, was put down soon after arriving at his own vets, a 30-minute car ride away in Redcar, as his own vet judged him to be very poorly and unlikely to recover.
The vet also told distraught owner Anne Kent "he wouldn't have made the journey home."
Animal-loving owner Anne, aged 66, from Redcar, Cleveland, was stunned to be told she had to collect Casper from Vets Now promptly at 8am on Saturday (Feb 18th) after bringing him in as an emergency the night before, when he had collapsed at home and couldn't get up.
Despite Vets Now diagnosing a blood clot, and knowing that Casper was old (aged 14), suffered from heart problems, and could not stand up or move, they insisted that Mrs Kent collect him and take him to his usual vets the following day.
They packed him off, and handed Mrs Kent a plastic carrier bag containing a drip that Casper had been hooked up to just minutes earlier.
Mrs Kent, who is a professional pet-sitter, said today: "Once again we come to rip-off Britian - the love and care you would expect to receive at Vets Now was not there.
"They happily took £500 from me for Casper's blood tests, but they didn't want to keep him there, and insisted I collect him early the next day - when my vets was open.
"With the help of an elderly friend, I was forced to drive Casper to my own vet, 10 miles away, even though I could see he was in discomfort and not at all well.
"It was a journey from hell.
"I think other pet owners across Britian should know about Vets Now and the shoddy treatment they are doling out to owners and their poorly - sometimes dying - pets"