I have to be honest, I am sadly disapointed with My Russell Hardy scratcher, it was aprox £100, and it started to shred on the carpet ladder straight away. It still does it now after a year!!
Poppy also kept getting a cut by her little ear, and I saw her rub her head on the edge of the bed part and thats how she did it. I emailed them and rang about the issues, and had no response.
Also the colour was wrong, but as I wasn't the one to check it off it went unnoticed until i got in and it was built. Its cream and I have black cats, go figure as the Americans say.
I ordered it at the Supreme last year, and I will will be going to see them this year, with Photos of what it looks like. It may have been that they were busy, and trying to get the orders out, but I would rather have waited for another week or so to get a decent quality product.
My Lidls bargain has faired better.
Sorry moan over.
Nicky