Author Topic: What criteria do owners base their decision as to which boarding cattery to board thei  (Read 3514 times)

Offline Gill (sneakiefeline)

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Very interesting thank you  ;D

Offline Helen M

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As promised here is the summary of my research together with part of the discussion which you may be interested in. Sorry it has been so long  :thanks: :thanks: :thanks: again for everyones assistance.

SUMMARY

This study aimed to discover whether owners of multiple cats when choosing a boarding establishment would place significantly different levels of importance on different criteria (especially those in respect of welfare of their cats as set out in the Animal Welfare Act 2006) on which they base their decision than single-cat owners.

Data was collected via an on-line questionnaire. A total of thirty-nine people responded (twenty single-cat owners and nineteen owning two or more cats).

It appears that there are significant differences in importance of criteria, some of which have a connection with welfare such as health, where multi-cat owners place a significantly greater emphasis on disease prevention via vaccinations and sneeze – barriers, other differences have no connection for example, multiple-cat owners place significantly greater consideration on security.  The overall main difference, though non-quantifiable, was that significantly more importance was placed on how cats looked when the cattery was visited prior to it being used, by single-cat owners than multi-cat owners. However, both thought that the presence of caring and knowledgeable staff / owner was the most important criterion.


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Also exerpt from discussion:

Most people appear to use catteries with accommodation that was the same size or larger than guidelines (CIEH, 1995), thus providing enough space for their cats to demonstrate normal behaviour and staff to look after them (Rochlitz, 1999), and reducing stress levels (Kessler and Turner, 1999) which is surprising as they are not enforced nationwide. People may have had difficulty visualizing the size (as noted on the questionnaire) and gone for the middle option, so another method for judging the size of the catteries may be needed.  Those with a single cat appeared  to place more emphasis (but not significantly) on outside runs which can provide visual and olfactory stimulation (Rochlitz, 1999; Ellis, 2009), but this may be linked to them being seen as less secure, a significantly important criterion of multiple-cat owners or that the cats are not allowed outside.

In respect of ranking the top four of twelve criteria, all owners appear to put an emphasis on caring and knowledgeable staff/owner, which in itself does not provide for the cat’s needs per AWA 2006, but owners may be assuming that staff / owner would notice problems and spend time with the cat/s reducing stress (Loveridge et al, 1995) and increasing relaxed, friendly behaviour (Gourkow and Fraser, 2006) therefore indirectly doing so (this agrees with one respondent’s feedback). Single-cat owners appeared to put significantly more emphasis on cats looking happy and content when the cattery was viewed, which is not quantifiable and open to interpretation. For instance a quiet cat may be seen as content but may actually be stressed (Kessler and Turner, 1997). In addition, how long the cats being viewed have been in the cattery and if they have been boarded before can affect how they appear (McCune, 1994; cited by Kessler and Turner, 1999) more than the facilities provided or actions of the staff/owner.

Although there seems to be some significant differences in criteria these may be due to bias rather than a reflection of the general cat owning population as a whole, as the survey was only available on-line and advertised to those having possibly higher appreciation of animal welfare. Thus further research via  targeting a wider social, economic and educational group is needed, together with finding out whether cat owners have heard about the AWA 2006, FAB or buy cat magazines as part of any repeat study, as the checklist provided by the FAB (FAB, 2006) appears to be the basis of owners criteria rather than the AWA 2006. In addition discovering how the cat/s live at home (for example as indoor cats), which may affect the importance of accommodation criteria, together with what constitutes ‘caring and knowledgeable staff/owner’ as owners may be relying on them to aid compliance with the AWA 2006 and not relying on the actual facilities.
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Offline Helen M

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 :thanks: :thanks: :thanks:  to everyone who has completed the questionnaire, it is now closed.
I am starting the analysis tomorrow and report back when it is completed.
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Offline Liz

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Will complete as some of my mob haver been in kennels and one did 6 months in quareentine, now though we would need the full cattery as there are 52 of them sharing ourlives and mainly ferals to boot

The 2 big dogs have done doggy borstal a.k.a. the kennels but it will be a surprise for our 10 week old puppy :rofl:
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Offline Michelle (furbabystar)

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Done !

Had to guess at the pen sizes too

Offline Helen M

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Thanks everyone who has completed a questionnaire, and thanks for your feed back as well as it gives me more information that I can add to my report.  :thanks: :thanks: :thanks:
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Offline Judecat (Paula)

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Last bit was really hard coz I would have considered all but two options as extremely important, cost and distance, within reason would not be an issue as long as my cats were well cared for and safe.

Hope it helped though!
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Offline Tiggy's Mum

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Done  ;D

I also changed the closing date on your first post for you. Hope you get some useful info from the survey  :)

Offline Helen M

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Sorry  I have just realised that I need the questionnaires completed by the 12th JUNE and not July :booboo:
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Offline Susanne (urbantigers)

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Completed.   Had to guess the size of the pens in cattery I use though as it's been a while since I went so am just using memory and trying to guess what size it was.  Also re outdoor runs - not only is it unimportant to me but I actively seek an indoor cattery with no outdoor run.  My cats dont go outside so I dont want them getting a taste for that at a cattery.

Assuming that the physical aspect of the accommodation is acceptable to me (size, cleanliness etc.) I think by far the most important thing is the attitude, knowledge and experience of the owner and staff.  You can have the best physical environment in the world but most cats will be nervous in a strange environment so having staff who are good with cats and able to help them settle in and seem to know a bit about cat behaviour is essential imo.  That was the main reason I chose the cattery I did - when I first visited I chatted for ages about cats with the owners who never made me feel I was in the way or spending too long talking.  When I return they can always talk about my cats with me without having to pause and try to remember which ones they are.  It's obvious that they have spent time observing them and understand their behaviour e.g. that Jaffa is very nervous and frightened when he first arrives, and can do what is necessary to help with that (they once separated Jaffa and Magpie as they noticed Magpie's territorial behaviour and hissing at other cats was stressing Jaffa).

When you leave them at a cattery, it isn't just a case of leaving them at a place.  You're leaving them with people and I want to be sure they are the best possible people.
« Last Edit: May 24, 2011, 15:20:41 PM by Susanne (urbantigers) »

Offline Helen M

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Thanks Tab
I know my cats miss there weekly attention, one slave is never enough :rofl: :rofl:
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Offline tab

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Well personally I choose a cattery where I know my cat likes the owner and will come out for cuddles ..........oh no I mean I like the owners cats and they come for cuddles maybe  :rofl: :rofl: :rofl:
I'll do the survery now Helen
Hope Amber behaves for you
love
Tab

Offline Helen M

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Hi All,

As part of my BSc Animal Welfare studies at Warwickshire College (via distance learning). I am researching what criteria influence cat owners when choosing a boarding cattery, via a questionnaire http://www.surveymonkey.com/s/28TDPVS
Click here to take survey


The questionnaire is made up of seven questions, numbers 1 – 3 give background information, together with reasons for not viewing a cattery before boarding and how the choice was made. Whilst the other four questions look at the importance given to the accommodation facilities and other services provide by a boarding cattery.

It be greatly appreciated if you anyone could complete this questionnaire (by the 12th June)

If you have any queries or need further information please do not hesitate to contact me.

I will also let you know the outcome of my research

Thank you for you help and assistance. :thanks: :thanks:
« Last Edit: May 24, 2011, 22:57:19 PM by Tiggy's Mum - Helen, Reason: to change closing date »
Please join the Purrs save a life draw - £2 a month is all it takes!
Help the rescues to help the cats in their care plus the chance to win £££  :wow:
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