Hello, was recommended this forum by a MSE member and thought I would ask for advice, apologies if this is in the wrong forum.
My mum's cat came in two days ago looking a bit beaten up and had a problem with his tooth. They took him to the vet who said they would need to remove the tooth (which would cost £200, a separate issue!), which was fine, my mum left the cat with the vet and they said to call in a few hours' time.
So they called in a few hours' time and were told that the cat had died! When they went there in person, the vet admitted to them that they "forgot" to do something (not sure what, my mum is still pretty broken up about it so haven't got all the details out of her yet) and it was their fault that the cat died.
I've spoken to a few people who all say that no solicitor would take on a court case like this, which I guess I can kind of understand but surely there must be something done? A few people suggested RSVC (sp?), is this a viable option? I'm not after monetary compensation, as it wouldn't bring the cat back and my mum didn't pay the £200 anyway but I find it difficult to believe that a vet can admit to making an error and get away with it.
Any ideas/suggestions?