Problem checking out with Zooplus

[Mark]

I tried both options with the debit card section - very odd. I'm sure they will lose business from people even thicker than me 

Odd that they give the customer the option to choose the courier - surely it's for them to decide? 

[Cathryn87]

Hi Mark, I had the same issue the other night. We paid with my partners card, which is a Visa Debit. We also had to put it in the credit card section for some reason. Odd! As for the postage... I just ticked anything!!  Lol. Gosh hope it all gets here now.. Heheh.

[Tiggy's Mum]

I have ticked the "Debit Card" box box the only options are Solo or Maestro - mine is Visa though 

Even though I am using a debit card, should I use the credit card bit as there is an option for Visa.


Thanks

Woo Hoo - I only have Maestro debit and have to use my Mastercard CC for Zooplus orders which I don't like doing.  I emailed them to ask why they don't take Maestro and they said they were working on it - top marks Zooplus 

Just had a look and although in the debit card option it only has the words Maestro and Solo there is a pic of the Visa symbol and oddly the Switch symbol which is the old name for Maestro.

[Mark]

An no mices 

[Millys Mum]

It says the food simulates the diet they would eat in the wild 

Yeah in a dried out squarey way 

[Mark]

I love the name and the bag for starters 

It says the food simulates the diet they would eat in the wild 

[attachment deleted by admin]

[Millys Mum]

I think timberwolf serengeti might be grain free too.   I've not tried that one as it doesn't come in small packs and I get through so little dry food I dont' like buying it in large bags.

Im going to try that too but will have to wait until all the other bags are used up which will take some time

[Mark]

You just reminded me - I was going to order some but it is out of stock.

[Susanne (urbantigers)]

I think timberwolf serengeti might be grain free too.   I've not tried that one as it doesn't come in small packs and I get through so little dry food I dont' like buying it in large bags.

[Mark]

I was amazed at the number of different dry foods they sell - I tried to find others with no grain but it looks like Orijen was the only one. I know some had no wheat, maize or soya - meaning they probably have rice and/or oats. 

I found a renal dry for Clapton to try - Integra Protect. I don't like to give him any dry but he keeps eating whatever dry is around so I have ordered the renal to sprinkle on his wet food.

[Susanne (urbantigers)]

GLS is delivered by parcelforce this end.  I usually choose them as the DHL depot is miles away if I have to collect.

[Mark]

What do they consider small?

I spent about £60 - all litter and food

Well I ticked GLS

I ordered lots of small bags of Orijen as it only works out 5p Kg more than buying medium ones + it will stay fresher - also will help in the likely event that I have to give it to CP cats when mine turn their noses up 

Oh and btw, yes I did order through the link. If I had known, someone could have done "recommend a friend" and got a £3 off voucher 

[Bazsmum]

Gosh I feel like your mum today lol! They are courier company's....they say to use DHL if it is only a small order! 

[Mark]

Right that seems to have worked selecting "Credit card" even though I am using a debit card 

Now it is asking if I want it sent GLS or DHL? - any idea?

[Mark]

I have ticked the "Debit Card" box box the only options are Solo or Maestro - mine is Visa though 

Even though I am using a debit card, should I use the credit card bit as there is an option for Visa.


Thanks